Terms Of Service

Phoolbagan Meat Supplier Terms Of Service

Question 1: Refund Policy

Answer :

Returns & Refund Policy :          

 We are serving perishable items and thus return of goods once purchased is not applicable under any circumstances.

Question 2: Cash on Delivery (COD) T & C

Answer :

PMS is pleased to now offer Cash on Delivery (COD) during your online purchase.

 

CASH ON DELIVERY (COD) TERMS & CONDITIONS :

1. Customers are expected to prepare the amount (Exact Amount of Spare Money) due for collection at the time of delivery. To facilitate a faster and smoother process, it would be appreciated if consumer could prepare the exact amount needed to be collected; in case that a change would be needed, Our Delivery associates may assist you if they have such spare amount or else you need to pay those exact amount as mentioned in your Invoice.
2. Once the parcel arrives, the delivery associates are instructed to collect complete payment first before handling over the parcel.
3. Customer should check parcel for any tampering before accepting the parcel.
4. Consumer has the right for refusal if the Parcel Box is tampered. Our package seal should be in-tact at the time of delivery. However, customers are not allowed to open the parcel until payment has been collected and handed over to the delivery guy.
5. Once payment has been handed over to the delivery guy and parcel has been handed over to consumer, the delivery process is completed and successful. If you find any issue with your order, please contact us at support@phoolbaganmeatsupplier.com for better assistance. Our delivery service can only assist with the delivery, so in case of issue with your order, let us help you by reaching to our contact details.

 

HOW DOES IT WORK :

Place orders at PMS Mobile Application or Website and upon check out you will be prompted to selected payment method. You May Choose Cash on Delivery (COD).

 

CAN A CUSTOMER REFUSE TO PAY AND RECEIVE FOR A COD ORDER :

Yes, but the only valid reason to refuse to receive and pay for a COD order is for tampered or damaged parcel box delivered.

Any other reason for refusing a COD order (including false allegations of wrong product/s delivered) will constitute a serious violation of the terms of use of our COD service. Simple change of mind will not be honoured. We reserve the right to refuse further services to customers who violate the terms of use of any of our services.

 

POLICY UPDATES :

PMS reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Mobile Application/Website.

Question 3: Terms & Conditions

Answer :

Terms and Conditions :

 

Personal Information

Phoolbagan Meat Supplier (PMS) is the licensed owner of the brand “Phoolbagan Meat Supplier (PMS)” and the website phoolbaganmeatsupplier.com (”The Site”) and “Phoolbagan Meat Supplier (PMS)” (“The Mobile Application”). PMS respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by PMS on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by PMS in the manner provided in this Privacy Policy.

 

Services overview

As part of the registration process on the Site, PMS may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

 

Eligibility

Services of the Site would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

 

License & Site access

PMS grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of PMS. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of PMS. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of PMS and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Site’s or PMS’s name or trademarks without the express written consent of PMS. Any unauthorized use terminates the permission or license granted by PMS.

 

Account & Registration Obligations

All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service. 

 

Pricing

The Company aims to ensure that prices of all products offered for sale are true and correct. However, from time to time, the prices of certain products may not be current or may be inaccurate on account of technical issues, typographical errors or incorrect product information input placed by Human being. In each such case, notwithstanding anything to the contrary, the Company reserves the right to cancel the order without any further liability. Subject to the foregoing, the price mentioned at the time of ordering a product shall be the price charged at the time of delivery, provided that no product offered for sale will be sold at a price higher than its MRP (Maximum Retail Price). In case the prices are higher on the date of delivery additional charges will be collected at the time of the delivery of the order.

 

You Agree and Confirm

1. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by PMS for redelivery shall be claimed from you.
2. That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
3. You will provide authentic and true information in all instances where such information is requested of you. PMS reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
4. You authorise PMS to contact you for any transactional purposes related to your order/account.
5. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
6. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
7. That before placing an order you will check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item's description.

 

You may not use the Site for any of the following purposes:

1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
2. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
3. Gaining unauthorized access to other computer systems.
4. Interfering with any other person's use or enjoyment of the Site.
5. Breaching any applicable laws;
6. Interfering or disrupting networks or web sites connected to the Site.
7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

 

Colours

We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

 

Date & Time Slot Option

You understand that the offered Date & Time Slot is just an “option neither guarantee nor commitment” available to you. It doesn’t guarantee delivery of goods at any such Date and Time slot chosen by you. Any such claim regarding it will be considered null and void and no compensation will be made thereafter. Your delivery timing may get affected due to shipment schedule/delay from any other manufacturer/supplier/vendor associated with us, sudden non – availability of manpower, Human Crisis, On – Road Issues, Price Change, Govt. Policy, National or State Holidays, National Crisis, War, Natural Disaster, God Act Etc. However, our consistent effort is always to make delivery as soon as possible. 

 

Modification of Terms & Conditions of Service

PMS may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.

 

Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Kolkata shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by PMS and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Kolkata. The High Court of judicature at Kolkata alone shall have the jurisdiction and the Laws of India shall apply.

 

Reviews, Feedback, Submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain the property of PMS. Such disclosure, submission or offer of any Comments shall constitute an assignment to PMS of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, PMS owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. PMS will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. PMS is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". PMS does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant PMS the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify PMS and its affiliates for all claims resulting from any Comments you submit. PMS and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

 

Copyright & Trademark

PMS, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of PMS or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to PMS. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of PMS. You may not modify, distribute or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of PMS, its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner. References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply PMS endorsement, sponsorship or recommendation of the third party, information, product or service. PMS is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third-party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of PMS or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by PMS, one of its affiliates or by third parties who have licensed their materials to PMS and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of PMS and is also protected by Indian and international copyright laws.

 

Objectionable Material

You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, PMS and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

 

Indemnity

You agree to defend, indemnify and hold harmless PMS , its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to PMS or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

 

Termination

This User Agreement is effective unless and until terminated by either you or PMS. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. PMS may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, such termination will be without any liability to PMS. Upon any termination of the User Agreement by either you or PMS, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. PMS's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.